Spirit-Led Woman

Want to receive SpiritLed Woman by email? Sign up here
woman responding
(iStockPhoto.com)

The SpiritLed Woman podcast is empowering women weekly to follow their purpose in Christ and boldly walk in faith. Listen at charismapodcastnetwork.com.


I have to admit, one of my biggest leadership challenges is simply responding to people.

I have great intentions of doing so. And if I’m totally honest, I do respond 100 percent of the time—in my head.

And that’s the problem. People don’t receive the responses that never leave my head.

I’ve worked hard to improve this one thing this past year. And one of my personal goals for 2014 is to make that even better. (Ask me in 12 months how that’s gone.)

The reason I’m focused on this is based upon my own consumer experience in communicating with two different online companies. Both companies provide a service to which I have an annual subscription, both of which have developed tools and resources I find valuable and have become dependent upon. In short, I’m not looking for a better product. I’m satisfied with what they offer.

However, at different times this year I had a problem with my account with both entities. In each situation, I sent an email to the help desk requesting assistance. In both situations, my need was met, but in very different ways.

In one situation, my need was addressed and I received a return response letting me know how it was resolved and offering additional assistance if needed. There was no apology. It wasn’t needed. But there was a kind, light-hearted response that let me know they were concerned about my need as a customer.

The other situation was different. Although my issue was addressed and need met, I received no response. To this day, I’m not sure how the issue was resolved. I don’t even know if the error was on their end or mine. I don’t know if I’ll encounter this again or how to avoid it in the future. I don’t know.

And that’s the problem. I’ve been left to fill in the blank. And that can be dangerous.

Building loyalty begins with communication. When others communicate with me, I find I trust them more. Those that do not, I find my trust diminishes because I’m left too much room to fill in the blank.

This is a convicting leadership lesson for me. I don’t want people to perceive my lack of response as a lack of caring. This elevates my need to improve my communication, even if it’s a simple acknowledgement. A timely response goes a long way toward building trust.

Gina McClain is a speaker, writer and children’s ministry director at Faith Promise Church in Knoxville, Tenn. Her marriage to Kyle keeps her marginally sane, while their three kids (Keegan, Josie and Connor) keep her from taking herself too seriously. Visit her blog at ginamcclain.com for more information about her ministry.

Best Magazine Deal. Subscribe now and get 3 magazines for the price of 1. Get Charisma, SpiritLed Woman and Ministry Today, all for $24. YES - I want this deal!

3 Reasons Why you should read Life in the Spirit. 1) Get to know the Holy Spirit. 2) Learn to enter God's presence 3) Hear God's voice clearly! Click Here to draw closer to God!

Your Turn

Comment Guidelines
View/Add Comments
  • Rev. Samuel Rodriguez was the first Hispanic pastor in history to pray at a presidential inauguration.

    At Trump Inauguration, Charismatic Leaders Pray Boldly in Jesus' Name. Is This Foreshadowing a New Day in America?

    It was an amazing day to let religious freedom ring in America.

  • Donald Trump certainly needs your prayers.

    Why You Must Pray for Donald Trump

    Here are eight ways I plan to intercede for President Trump regularly.

  • Pastor Jim Garlow in a file photo shown praying.

    Conservative Christian Leaders Gather in DC, Calling Trump's Election an Answer to Prayer

    "Although the news media is predicting protests, what I'm seeing is that everyone is abuzz ...

  • When I flew into D.C. yesterday, there were so many Secret Servicemen on the plane I wondered what was going on!

    Jennifer LeClaire Releases Urgent Prophetic Warning Over Washington, D.C.

    When I flew into D.C. yesterday, there were so many Secret Servicemen on the plane I wondered what ...

  • Here's a prophetic word for Washington, D.C.

    Prophecy: The Lord Is Raising Up Daniels in DC

    I believe we're on the precipice of a Third Great Awakening the Lord spoke to my heart about in ...

  • Does any of this reflect what's going on in your marriage?

    9 Characteristics of a Healthy Sexual Relationship for a Believer

    A healthy sexual relationship for a Christian couple takes effort, and it's worth working for.

  • Churches don't address this topic affecting women.

    The Secret Sorrow Women Carry

    This woman breaks the silence about a taboo subject to help restore many women.

  • Bishop Eddie Long died at 63.

    Bishop Eddie Long Dead at 63

    "Although his transition leaves a void for those of us who loved him dearly, we can celebrate ...

  • Continue Your Journey with the Holy Spirit

    Continue Your Journey with the Holy Spirit

    Follow God on the most fulfilling journey of your life with Encounter the Holy Spirit! Break away from past hurts and press into the One who wants a personal encounter with you.

  • Dream the Unimaginable In His Presence

    Dream the Unimaginable In His Presence

    Reach your full potential and be led by His Spirit. In His Presence takes you to a deeper understanding of who God is and how he communicates with us.

  • Set Your Spirit on Fire

    Set Your Spirit on Fire

    Receive the power and gifts that come through the Holy Spirit Baptism. Don’t go empty-handed; accept all that He has for you! His power is available to those who ask.

  • Put on the Full Armor of God

    Put on the Full Armor of God

    Break every stronghold with the power of the Holy Spirit. Use the power of your tongue to declare and decree the Word of God. Witness heaven move on your behalf.

Use Desktop Layout
Charisma Magazine — Empowering believers for life in the Spirit