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Here's my advice for those burned by the church. It's simple, yet profound. Here goes:
Trust the church.
I need to qualify that, right? How do you trust the same entity that wounded you deeply? It's fundamentally helpful to distinguish between the church local and the church global.
The global church is made up of local churches, some with organized denominational structures and some without. When you've been burned by a local congregation or even the larger denominational system with which they are affiliated, it's helpful to zoom out in your own head and remember that the "big C" church is way bigger than the particular group that hurt you.
The group that wounded you is really just a very small subset of the larger body of Christ. And the worst thing you can do after being burned by a local congregation is to allow your beliefs on the larger body to fall apart.
Here are my core convictions on the body of Christ, which I think are well supported by Scripture: We will never reach a point of Christian maturity in which we no longer need community. And we will never reach a point in Christian maturity in which we no longer need shepherds. Furthermore, you will probably never need a community with a shepherd quite as much as you need one after you've been burned by a previous community with a shepherd.
I was burned by a church years ago, but praise God He convinced me that I still needed the church. So I crawled in to a new church, wounded and weary. I had listened to their pastor's sermons on podcasts for months, and I knew that, at least according to the sermons, this church valued the Bible and grace.
For a long time, our family was the last one in to sit down and the first one out when the service was over. I observed, and I listened. And over time, I got the courage to reach out.
Five years later, I have never once regretted opening myself up to that body. Now, this is not to say they are perfect or the pastors never make a mistake. It's not to say that one day I won't be burned by this congregation (or that I won't hurt others). But the bottom line of the Christian life is that we need community, and we need pastors.
Though I may be hurt again by my community or my pastors, I still need them. The possibility of being hurt in the future is there, but it is only a possibility. However, my need for them is not a possibility. It is an actual, factual, present need.
About a year into my time at my current church, my pastor preached this sermon from Philippians 2. He made two particularly important points. First, God's good undershepherds are recognized by their humility, not their giftedness. The Good Shepherd lays down his life for the sheep, and He is the model for His under shepherds.
Beware the shepherd whose personal burdens and needs drive the church's agenda or eclipse the needs of the sheep. When the needs of the sheep must submit to the needs of the shepherd, this is not leadership like Christ (or Paul, Timothy or Epaphroditis).
Second, when God has brought the humble undershepherd into your life, like Paul's exhortation concerning Epaphroditus in Philippians 2, welcome them with joy and receive them with honor.
The imperfect but humble undershepherd still exists! God didn't abandon us to only poor leaders after Paul, Timothy and Epaphroditus passed on. It is to our benefit, not detriment, to receive them and honor them in the name of Christ.
My son pulled a hot curling iron down on his hand when he was 1 year old. I picked him up before he even started crying and ran to the sink to run cold water over his hand, followed by an ice pack I held periodically on the burned area. Later, in the emergency room, a nurse told me that was absolutely the best thing to do for his burned hand.
Sure, we got the heat away from his hand first, but then we needed to apply the opposite, a cold ice pack, to really undo the damage the heat—even removed from his hand—was still doing to his skin.
I am growing a firm conviction that this is the remedy for those burned by the church. If you were wounded by a self-serving, proud, authoritarian pastor, the answer is not to never allow yourself to sit under another pastor. The answer is to find a humble, sacrificial pastor who is willing to lay down his interests for those of his sheep.
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